Frequently asked questions
Quick answers about accounts, invites, plans and tickets.
Questions and answers
Is Trip2Event free?
Yes, you can start for free. If you need room for more guests or more storage for photos and videos, you can upgrade inside the app. Plan limits and pricing are shown in the app.
Do I need an account?
To host events or trips you need an account in the app. On this website you need one to book tickets. It is the same account in both places, so you create it once.
How do I create an account?
Open the app, or the My Profile page on this website, choose Create account, and enter your name, mobile number and a password.
Do my guests need to install the app?
No. When someone taps your invite link it opens the app if they have it installed. If not, a web page opens where they can reply.
Can my family help me plan?
Yes. Add family members and planners as co-hosts, then give each person edit access to only the sections you choose, such as guests, budget or timeline.
Can I plan a trip with friends?
Yes. Create a trip and share one link. Everyone who joins becomes a member, and the group gets a shared budget, a memory feed and a trip chat.
How does digital shagun work?
Guests can open your event’s gift section, see your wishlist and send shagun by scanning a QR code.
How do I sign in?
Use your mobile number (or email) and your password. If you forget it, use Forgot password on the My Profile page or in the app.
How do I book tickets for a public event?
Open the Tickets page, pick an event, choose your tickets and check out. You will need to be signed in.
How do I delete my account?
Open the app, go to Settings and choose Delete Account. Our Privacy Policy explains what happens to your data.
Can’t find your answer? Contact us or ask the help assistant inside the app.