Delete your Trip2Event account

Before you delete

• Deleting your account is permanent. We cannot bring back an account, its events or its photos afterwards.
• Save what you still need first: export your guest list and download the photos you want to keep.
• If you have a paid plan or extra storage, it ends together with your account and is not carried over. See our Return & Refund Policy before you delete.

Delete it in the app (fastest)

1. Open the Trip2Event app and log in.
2. Go to Profile.
3. Tap Delete Account and confirm.
4. If your account has a password, type it again to confirm. If you sign in only with Google, sign in again first (your login has to be from the last 15 minutes), then delete.

The deletion happens straight away, and you are logged out.

What is deleted

• Your account: name, mobile number, email address and profile photo.
• Every event you host, with everything inside it: guest lists, co-hosts, messages, photos, tasks, budgets, wishlists and notifications.
• Every trip you created, with its members, expenses, bills, payments, reminders and photos.
• Your login sessions, plan record and storage usage. The files you uploaded are removed from our servers.

What we keep

• Payment and ticket order records, kept for accounting and legal record-keeping.
• If someone else invited you to their event or trip, your name and reply stay in their event. Ask that host to remove you, or write to us and we will help.

Can’t open the app?

Send us a deletion request. We will reply to the email you give here to check it’s really you, then delete the account and tell you when it is done. We do not delete anything until you have confirmed.